Managed Services Will Be Transformed Via Machine Learning!

IT managed service providers are paying close attention to the big data analytics since it can encapsulate the huge amount of machine data that can diagnose various problems before their occurrence.

There is no doubt that in today’s time, the companies are having a wealth of IT innovations. Specifically, the two innovations have greatly captured the imagination of the managed service providers since they are looking for ways to initiate the higher levels of automation into the operations. Firstly, the increasing need for the big data analytics services can capture huge amounts of machine data which can be used to identify the possible problems before their occurrence. Secondly, due to technical advancement, the machine learning algorithms can assure to mechanise the IT operations at exceptional scale levels.

With the advancement in technologies, the top IT service providers in the UK are engaging themselves in a way that the services will be delivered round fixing the pricing models. This will allow the support providers to mechanise more and more processes so to retain profitability, as described by the senior vice president and head of the cloud infrastructure for Infosys, Samson David. Since today, the biggest problem of most MSPs is the financial resources and the cost of IT labour that they have to borne, the above advancements can assist in decreasing the number of IT professionals.

Infosys is making huge efforts to invest heavily in software so it can mechanise as many processes as possible in order to take thousands of professionals out of the process as stated by David.

The IT support services provider offering the amenities like cyber security are required to be pushed into the cloud. In the cloud, it will be easier for them to apply the big data analytics services in order to enhance the data-intensive processes, for instance, the security, as narrated by the President of Redhawk Network Security, an MSP based in Bend, Ore, Matthew Tirman. He told that the clients want to decrease the stress level and overhead of IT security for which they would have to find ways to be more cost effective.

Originally Posted by Michael Vizard

Source: http://www.channelinsider.com/managed-services/machine-learning-to-reshape-managed-services.html

How Managed Service Providers Can Streamline Operations

There is no doubt that in this technological era, the networks have become multifaceted, complex and sometimes inflexible. To deal with these issues, technologies like NFV, SDN and open source projects have helped a great deal in this respect.

Cisco senior manager, Wayne Cullen, who is a service provider architecture, stated that a single network is insufficient. Mutually, they have the potential to bring the automation and self-service, lower operational costs and simplified processes. This also enables the expert personnel to free them for innovations by relieving themselves from the important low-value tasks.

The question arises that how the simpler operations can transmute your today’s business? Cullen disclosed that there are three ideas that can be considered in the current scenario which are as follows:

Take Into Account the Technologies That Improve Dexterity: Planning and automation strategies are required that could integrate SDN, NFV and other various technologies into the current networks so it can allow you to reposition and gauge the elements of the software rather than the hardware.

With the above strategies, the adjustments can be made in hours or days instead of the weeks or months. This will assist in driving down the cost and getting you ready as what next could be done.

Image Credit - Trustwave

Use Openness to Hasten Innovation: To get the advantages of the open partnerships, services and collaborations, there is a need to progress to a more flexible infrastructure that has a lower cost. The software defined network has the capability to integrate new services around numerous vendor technologies, as described by Cullen. To maintain the services framework so they can be vibrant, lucrative and speedy, there is a need to retain the developmental model and APIs simpler and open.

Promote New Business Models: In the case, you have a fast and dexterous network, more competitive pricing options and modifications as per the changing market conditions can be offered. The new market segments that were not practicable due to the cost, size and location can, later on, enable us to reach there. According to Cullen, it is necessary to know the means by which the clients can be pleased and where exactly the value can be added.

To gain success means to understand the connectivity that is changing the behaviours at a faster rate than before. Furthermore, the ability to accustom new behaviours can play an important role in success.

Cullen finally concluded that if steps are taken to enhance dexterity along with working on the SDN or NFV strategies so there can be an open working with the partners, the organisation can gain a powerful position in terms of profit.

For more details on solutions for service providers, go to http://www.cisco.com/web/EMEAR/offers/sp04/simplifying-operations/index.html.

This article was published in partnership with NetPartnering.

Source: http://mybroadband.co.za/news/industrynews/153295-3-ways-service-providers-can-simplify-operations.html

Managed Service Providers – Getting a Boost from Security Products!

A continuing overall growth has been observed in the managed service companies particularly the ones that are providing the security services, as revealed by the IT management specialist Kaseya according to the new survey.

The data has been gathered from the Kaseya’s Global Pricing survey in which 400 managed service providers across 30 countries were scrutinised that offer the exceptional visibility in IT services to the customers. The result which has been concluded is that most of the MSPs have gone through more than 20 percent growth over the last three years.

As per the results, the high growth managed service solution providers offer more evolving services than the ones that are facing the lower growth counter parts. This may involve hosting services and cloud monitoring for the clients owning the equipment. One of the most important thing that has been observed is that the high growth MSPs offer an effective portfolio of services such as the desktop and server management, cloud, backup and recovery services.

Image Credit - Aditya Techno Solutions

Increased security risks will be the top demand of the customers in the year 2016. Security is always considered as the high rated services that usually gets the competitive advantage in all age times.

Kaseya’s SVP and GM of MSPs, Miguel Lopez narrated that Kaseya is in the privileged position because it is the vendor that delivers IT security, management and automation technology to MSPs and this is what separates it from the crowd of managed services provider. For every successful MSP, clients’ concern is their top priority, so they design bolder strategies for this purpose. Their client success model is based on the year over year growth instead of the business’s sales, and this is what successful MSPs always do for their clients.

Besides this, around 85 percent of the high growth MSPs deliver hosting services to the clients owning the equipment while around three quarters of the high growth MSPs deliver desktop security services.

Source: http://www.itproportal.com/2016/01/21/security-products-give-managed-service-providers-boost/

Three Fantastic Predictions for 2016 Related to Managed Services

As we are in the start of the New Year, it’s the time when the companies are either waiting or focusing on the trends that have been emerging, the new and innovative technologies that are arriving on the scene and the business models that have been evolving from a considerable time. In this season, there are three areas that are showing a continuous positive impact on the IT channel that are as follows:

Sanguinity Enclosing the Future of the Managed Services and the IT Channel Will Remain High

According to the survey held in October 2015, it was found out that around 66 percent of the people were optimistic about the future of the IT channel. Strong demand of the clients regarding managed services, a strong and continuous desire for the IT channel, new opportunities in the cloud computing and wider use of the IT by all kinds of the customers have been observed.

In this year, it is believed that the IT channel will prolong or maintain it’s continuous increase regarding relevancy for the IT companies of all sizes. It is being expected that the IT service providers will improve their abilities so to help the companies in increasing their revenues. It will also help the organisations in maintaining their business by focusing on the technologies like computer security, cloud computing, and financial services to healthcare, public and private sectors.

Image Credit - Youtube Channel Navigator

Sellers Alliance will continue

To gain a competitive edge in this highly crowded market place, vendors usually prefer to amalgamate with the companies and drive the activities all through the technology industry. Service providers always tend to evaluate the portfolio of the vendors so they can decide whether to enhance the vendors’ association or not. This assists in solving both the client’s organisational challenges and offering them the opportunities to influence the synergies involving the seller partners to expand their businesses.

Applications, Infrastructure and Data Protection, will be Given Much Emphasis Irrespective of the Location

Incalculable divisions of the high profile data are kept secure both for the clients and businesses alike. Since more and more companies are relying on the cloud to aid the routine business operations, strong emphasis is given on securing the critical data, infrastructure and the applications, irrespective of whether they are on the premise or the cloud.

Source: http://mspmentor.net/blog/trends-managed-services-three-predictions-2016

Is Investing in the Cloud Services Beneficial or Hype

Whether it’s the UK or a US market, the investors have a high confidence regarding the fruitful results in the cloud computing services. Currently, the entrepreneurs are considering to make investments in the cloud services since it is believed to be the greatest investment in the technology sector. We all know that the coming era is entirely based on technology particularly the mobile technology, so business owners can find good results on the basis of business intelligence cloud services.

The people working in the cloud computing industry may obviously find it beneficial to work on the software as a service. Though gaining a grip in such an industry is really challenging since the higher level of investments that are being made by the people from several years yet the service providers are believing it to be an opportunity for the businesses to achieve clientele that are having the online businesses.

When it comes to a business, we all know that whether it is a restaurant, hotel, workplace or an IT related industry, everybody needs the basic IT services in the shape of backing up the systems and disaster recovery solutions. Sometimes, it may not be a probability of high success still there are meaningful proofs that you have capitalised in a good investment sector.

While talking about the advertisement that the businesses mostly do, it is definitely a strong factor that plays a vital role in strengthening the relationship between the companies and the customers. The marketing and sales efforts of the businesses help them to come closer to the clients and understand their needs. The service providers offering the business intelligence analysis services, server and the web hosting solutions prefer to provide solutions that could attract the targeted clients and add positive features in their portfolio.

Increasing the clients’ interest in the cloud services is not a big deal. Service providers can take a good grip in the sector, from business and investment point of view. With the consulting services, the clients can be motivated to buy solutions for their businesses in order to benefit them from the cloud opportunities.