Can IT Infrastructure Aids E-Commerce Business?

To whatever region you belong to, the current online retail market is continually surprising being steered by a swift increase in the aggregate number of online purchasers and the online expenses of the individual purchaser. The retailers that are only interacted via the online channel usually govern the markets. Since the conventional retailers have taken into account the e-commerce element, the increased number of active retailers are switching to e-commerce that involves both the multinational and local companies. To support the businesses in a much better way, the e-commerce businesses adopt the technology while the infrastructure and operations experts confront the following challenges:

• Data sharing, server efficacy and storage capacity sometimes become unable to continue with the business growth
• Clients getting a poor experience due to an increase in the overall online traffic which is overloading the infrastructure
• Conventional analytics being overloaded by social media information

Below, we will discuss some tips on how to optimise IT infrastructure for e-commerce. Most businesses do great in online market while the report has been analysed that indicate the key practices adopted by the companies so to implement that could aid in supporting the corporations:

Image Credit - NorthStar Technology Group

Linking Business Goals by Making a Predictive IT Model Based on Data Analysis

Predictive Models are essential tools that are used by the infrastructure and operations professionals to recognise the current state of their IT infrastructure that could enable them to plan appropriately for the coming year. Such teams need to involve business leaders to ascertain their needs, examine IT resource data that is taken from the third parties and business leaders while 20% of the IT infrastructure is assigned as a substitute resource so it can help in business growth.

Implementing the Combined Infrastructure for Online Trading and Enlisted User Data

Combined or converged infrastructure helps a great deal in improving the capability to transform, extract and load the data numerous times. IT traffic volumes and business decisions can be forecasted or made by extracting the values from the data. Combined infrastructure can serve as a primary part of the big data platform.

Implanting a Programmed Price Intelligence Solution to Develop Competitive Advantage

The programmed price intelligence solution can encapsulate, store and analyse price info from different e-commerce websites in real-time. To regulate the price of the products, this price intelligence solution helps a great deal as it enables to stay competitive while improving the overall gross margin in a strong competitive e-commerce market.

How to Retain Best Employees

Whether they are IT recruitment agencies or any other firm, retention of employees always leads to a business success. As per the new survey, more than five percent of the people from the last year are planning to change their jobs in the year 2016. This increase is much more between the age of approximately 18 and 34 years, and it has been observed that this figure is increasing on a yearly basis.

For some people, that might not be a big deal but in actual, the loss that the companies face in the shape of employee turnover costs as much as 30 to 50 percent of the staff members' yearly salary. People do not analyse that the frequent resignations of the staff members lower the morale and productivity of the others. Moreover, it sometimes happens that the employees who are satisfied with their job also look for the new work and designations. To retain the employees, it is crucial for the companies to hold on with the staffs' needs and challenge them with the tasks assigned to them so that it can be proved meaningful to them. In order to retain the best employees, here we are giving some suggestions. For instance,

Understand What Matters for the Employees To whatever industry does your business belong to, every employee needs affordable benefits, a great boss, stability in the job with a good working environment and culture. For them, all these factors hold great importance compared to the salary. When it comes to employers, they can conduct confidential surveys so to know about each employee's job satisfaction criterion. Likewise, the company can discuss with the top talent to know about the concerns of the employees. This may help their team to function appropriately and be the happier one.

Give Priority to Internal Hiring The recent surveys conducted in 2016 have discovered that internal hiring can play an important role in the retention of employees. But unfortunately, this has always been put on the lower side of the priority scale. Very few companies accept this fact that internal hiring is vital in making the strategies and retains the employees if prioritised in an appropriate way. IT recruitment specialists well understand that maintaining and strengthening relationships with the employees after recruiting through the internal hiring can help in keeping the staff members in the pipeline for a longer term.

Consider the Perks That Could Relieve Them No doubt that the companies cannot offer all the perks to the employees but some of the common perks may be granted to let the employees feel relaxed and working with a complete peace of mind. Subject to the nature of your business, if the employees are allowed to wear jeans and are offered half days on Fridays, these small benefits can really value them and bring fruitful results.

Have Believe on Your Staff Members For any employee, that job matters the most where it can grow and learn. There is no doubt that sometimes it means taking a big risk and coming out of your comfort zone. By giving your employee(s) a genuine and extended assignment, it means that you are trusting and motivating them and enabling them to grow over here, ensuring them that they will be rewarded immediately.

Develop Healthy Relationship with Employees Whether it's a top level employee or a junior staff member, the employers need to show that they truly care their employees and want to aid them in developing their professions. This helps employees and their families to go a long way with the companies. One of the best ways is to sit with the workers and discuss the future goals and objectives of the company. This may help the enterprise to keep the best talent.

Hire Smart Rather Than Hard People At some stage, companies have to hire new talent/staff member. When making a decision, make sure that the candidate you are going to hire is the best one, like-minded and matches well with the company culture. It will only be a one-time effort to look for the appropriate person for the specific designation. The right candidate usually prefers to remain in the job. Remember that if the employees feel secure, and they know that they can contribute at a higher level, they stay much longer and work more effectively. For this, you need to select the candidates that are compatible with the organisation's culture. Generally, such employees go a long way with the companies.

4 Things to Consider When Searching for the Recruitment Software

Your company is going to make recruitment for certain designations, and you need a recruitment software for this purpose. But the question is where you should take a start. There is no doubt that the market for recruitment software is overly crowded so it’s quite difficult to navigate or you may find it challenging to know what your company is actually looking for.

Before starting your search and planning for software, it is essential that you must take complete details from the IT recruitment agency. This is so because your team will manage the recruitment activities so you must ensure that it works for everyone meeting the overall business’s requirements.

A lot of struggle is being made by the businesses to find the ideal recruitment software. Below, we have listed four things that you should consider prior to starting a search:

Conduct a Meeting for Requirements

It is the primary step that you need to consider before starting a search. Have a detailed discussion with your team to know what biggest challenges you can face in recruitment. Lack of conversation on such a topic can slow the recruiting process. Once generating a list of the challenges that may be encountered in recruitment and any other feature(s) that may help in this respect, keep all points in mind during the search. You can change the track if you find the software working in an awesome manner.

Explore the Marketplace

To whatever you want to buy, do a thorough research of what is currently available in the market. Make appropriate documentation of the information that you will get from the vendors. With the research, you will be able to get the idea about pricing and what is your actual budget. This will aid you in deciding for your presentations and considering the expectations as what you can get with your money.

Reserve the Demo

If you really want to know how the software works, you should have a look at the different websites and brochures. Before finalising the software, reserve as much demos as possible so you can have an idea as to how each software functions. The inclusion of team members is necessary as these are the ones that will use the software on a frequent basis.

Disclose Your Info to Prospective Vendors

Share relevant information with your potential vendor regarding the kind of software and features you want in it within your specific budget. This will help the supplier to show you the appropriate options that match with your price range.

Getting a software from the vendor means that you are entering into a partnership, hence, be open and honest with your supplier so you can get the best software that you are searching for. 

What to Hire, Smarter or Harder People? [4 Tips]

Many of us would have experienced some success in life which they can associate it with their hard work. In the case of IT recruitment companies, they know the reality that besides hard work, it’s the personal connections that get you ahead of the competition. But in actual, when you are carrying out a campaign for recruiting the staff, you should not depend heavily on the connections to find the talent or categorise them on the basis of merely a CV or an interview. There are many other things that should also be focused if you truly want to hire smarter people rather than the harder ones. For instance,

Take Opinion from as many different People as you can

During the hiring process, the managers have to rely solely on the emotional feelings or personal preferences. Such happenings usually occur in the case of connection that the managers have with the applicant. It is appropriate to take opinion from different relevant people in an IT recruitment agency. This can help in limiting the risk of hiring the inappropriate candidate and come up with the reliable list of applicants.

Image Credit - Recruitment Agencies Melbourne

Take Sufficient Time to Make a Decision

Emotional feelings are unreliable particularly in the case of hiring the new candidate. How to make a right selection of the candidate is that schedule a second interview if essential so to know more about the candidate. This would help you in finalising your decision.

Never Overstate the Power of CV

No doubt that CVs are a great way of filtering the right candidates, yet they are not an alternative of face to face communication. CV only enables the manager to know the basic qualification while interaction makes a difference in the sense that it helps in knowing the person, and whether it is the suitable candidate for the available position or not.

Emphasise on Listening and Making Judgements

You can make discussions on the social media in an interview to know what ideas does the interviewee actually holds. Being a manager, you should keep yourself open minded while listening to the candidate and judging them as individuals.

By concentrating on the above common points during the hiring process, you can maximise the chances of hiring the smarter people rather than just recruiting the harder person(s).

How IT Support Services Ease Your Life [4 Methods]

In 2016 and the coming years, the companies will be focusing more on IT support as per the survey that was conducted in December last year. The businesses have now realised the importance of money and the ways it can be saved by upgrading the quality of the IT support in terms of resolving the issues and enhancing the response time. Below, we will discuss the attributes of IT support services and how it helps in making the life easier:

Improves Employee Productivity: To increase the productivity of the employees, you need to promote the IT support team. This usually brings faster response time, an improved infrastructure, experienced specialists and the techniques to handle the tickets. In other words, the employees can quickly come back to work since the network, and other IT related issues will be managed by the services provider.

Image Credit - B2C

Enhanced Client Experience: For any company, positive client experience matters the most. Every business invests a hefty amount so it can improve the customer experience rather than lose them. Enhanced IT support is the best way of improving the experience from the initial level. Remember that whenever issues are resolved in a faster way, it always indicates that the employees can deliver better services and response to the customers that reduces the hold time and increases the happy customers that will stick around for years. Old customers always worth more than the new ones because the new customers cost more while it’s easier to retain the existing ones.

Developed Company Culture: Hiring new people frequently seems costly to the companies while their turnover appears to be more expensive. The cost of continuous turnover of the employees is far more than improving and managing the IT support. Keep in mind that your company culture must be developed. Culture is not only limited to the office environment but the technology that is being provided to the employees at the work place.

Pre-Defined Metrics and Intelligence Related Issues: You must have pre-defined systems and standards in your company. Being a business owner, you need to understand how rapidly the staff’s request is being resolved, which technology is slowing down the employee’s productivity and what improvements can be made in the technology to lessen or eradicate the tickets of the help desk.

Appropriate IT support can help a great deal in running the organisational processes effectively. It’s quite obvious that if your employee will operate at 50% capacity, they will be unable to provide the services properly which in turn lose your clientele. Instead of losing customers, you can adopt a proactive approach to attain a better managed IT support in order to enhance the response and resolution time.

Source: http://www.business2community.com/tech-gadgets/4-ways-quality-support-makes-life-easier-01505583#RxEyyTJeisZGLLjX.97

How to Enhance Recruitment Process [6 Ways]

To whatever business you own, the appropriate recruitment process is required by every organisation so to get the ideal candidate(s) for the company. Even if it is the IT recruitment agency, it took years to get the expertise in the relevant field. Selection of the right candidate can bring numerous benefits to the company in the long run. Whether you are the hiring company or the recruiting manager, there are various ways to which we can enhance the recruitment process. Such improvement will aid in getting the desired applicant when you will place the offer of employment before them. Here, we will discuss the ways with which you can improve the recruiting process.

Customise Offer as per Applicant’s Criteria

Try to identify the job acceptance criteria of the applicant and then customise offers and processes that suit to both the parties.

Highlight Key Benefits of Job

There is a need to provide appropriate training to the hiring managers and recruiters so they can underline the key benefits to the applicants in the case of joining the company over their competitor.

Show Remarkable Company Impression

The first impression always counts whether it is the company or a candidate. The company needs to impress the candidate just like it is essential for the applicant to inspire the company.

Demand the Feedback

Feedback greatly aids in improving the business processes. Ask the applicant for the feedback. This will assist you in dealing with the problems at the earliest stage.

Deliver Important Company Info

When it comes to career, these choices are usually made individually. Disseminate essential company information by sending them the brochures or flyers that can high spot the advantages if the candidate works for your business.

Joining Call from Higher Management

Being a human, we all want to be respected and desired by others. Whether it’s the managing director or any person from the higher management, give a call to the candidate you have selected to show that you consider him/her as part of the team.

By following the above methods, you will get an opportunity to increase the chances of improving the recruitment process and acquiring a successful hiring.

Tips IT Recruitment Company Can Create New Customers [5 Tips]

In today’s time when the price of each and every commodity is touching the heights, nobody can survive without getting a sufficient livelihood. In such a case, people usually look for the IT recruitment companies that could provide them highly paid jobs. Likewise, such companies, even though are high performing recruiters, yet they frequently need tools that could help them in improving their business and profits that possibly can meet their expectations. As soon as the organisation stops producing more clientele, the business fails to achieve success. Below, we will discuss some tips that would enable the IT recruitment business to produce more clients.

Location: The primary step that you must take is to locate yourself as the IT recruitment specialist in the major search engines and all the possible print and social media. This is so because, in this way, your customers will be able to trust you and identify you as the known firm.

Advertise your Brand: Never forget to create an appealing logo for the business. This is what makes the branding easier in a segment where very few have the know-how about your products and services. If possible, hire a graphic designer as these are the experts and make logo designs with professionalism. It will not cost you much and give a good identity to your business.

Focus on Social Media: To whatever social media you are using whether related to Facebook, Twitter, LinkedIn or any other platform, the primary purpose is to get connected with the new potential customers. Usually, the bigger companies create their profiles on social media to get interacted with the clients by means of groups. Social media helps in enhancing the means of communication among the people located in different regions and countries, thus bringing better future to the business.

Presentations and Trade Fairs: While focusing on networking, presentations and trade fairs are the points where hundreds to thousands of companies pay for demonstrating their products and services. What you need to do is spend quality time over there and search for the opportunities where you can throw and collect the business cards. This will bring fruitful results in the future.

Consider Email Marketing: If you truly want to reach the maximum targeted audience, you’ll need to consider the email marketing. Before delivering any email, make sure that it is effective in reading, or else, it may give a wrong company image to the people.