IT managed service providers
are paying close attention to the big data analytics since it can encapsulate
the huge amount of machine data that can diagnose various problems before their
occurrence.
There is no doubt that in today’s time, the companies are
having a wealth of IT innovations. Specifically, the two innovations have
greatly captured the imagination of the managed service providers since they are looking
for ways to initiate the higher levels of automation into the operations. Firstly,
the increasing need for the big data analytics services can capture huge
amounts of machine data which can be used to identify the possible problems
before their occurrence. Secondly, due to technical advancement, the machine learning
algorithms can assure to mechanise the IT operations at exceptional scale
levels.
With the advancement in technologies, the top IT service providers in the UK are
engaging themselves in a way that the services will be delivered round fixing the
pricing models. This will allow the
support providers to mechanise more and more processes so to retain
profitability, as described by the senior vice president and head of the cloud infrastructure for Infosys, Samson David.
Since today, the biggest problem of most MSPs is the financial resources and
the cost of IT labour that they have to borne, the above advancements can assist
in decreasing the number of IT professionals.
Infosys is making huge efforts to invest heavily in software
so it can mechanise as many processes as possible in order to take thousands of professionals out of the process as stated by David.
The IT support
services provider offering the amenities like cyber security are required
to be pushed into the cloud. In the
cloud, it will be easier for them to apply the big data analytics services in order to enhance the data-intensive processes, for instance,
the security, as narrated by the President of Redhawk Network Security, an MSP
based in Bend, Ore, Matthew Tirman. He
told that the clients want to decrease the stress level and overhead of IT
security for which they would have to find ways to be more cost effective.
Originally Posted by Michael
Vizard
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